# Username and password Details

**URL:** <https://forum.quantum-network.com/t/username-and-password-details/76>\
**Category:** SquidASM\
**Created:** [November 8, 2024, 8:11am UTC](https://forum.quantum-network.com/t/username-and-password-details/76 "2024-11-08T08:11:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![siddusid55](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@siddusid55](https://forum.quantum-network.com/u/siddusid55)\
**Post date:** [November 8, 2024, 8:11am UTC](https://forum.quantum-network.com/t/username-and-password-details/76/1 "2024-11-08T08:11:57Z")

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Hi Team,

Registered in the forum for netsquid, failing to get the username and password via mail. While trying to login error message is displayed as user not activated.  
Options tried: Resend email for username and password. Its Not available in junk folder also.  
But nothing is working kindly guide me to resolve this issue.

Regards,  
Sidharth

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**Author:** ![mvanhooft](https://avatars.discourse-cdn.com/v4/letter/m/3da27b/32.png) [@mvanhooft](https://forum.quantum-network.com/u/mvanhooft)\
**Post date:** [November 18, 2024, 9:01am UTC](https://forum.quantum-network.com/t/username-and-password-details/76/2 "2024-11-18T09:01:40Z")

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Hello Sidharth,

Sorry to hear you are having trouble. Did you use a gmail mail account? If so I would advise using a different account or even a temporary mail account: [https://10minutemail.com/](https://10minutemail.com/).

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**Author:** ![siddusid55](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@siddusid55](https://forum.quantum-network.com/u/siddusid55)\
**Post date:** [December 1, 2024, 7:30am UTC](https://forum.quantum-network.com/t/username-and-password-details/76/3 "2024-12-01T07:30:13Z")

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Hello team, I got the access by following up with the netsquid team. thanks for resolving it asap.